Confirmed Service Customer
I have had a problem with the HomeLink system on a 2021 Traverse (still under warranty). I originally worked with the Sanger dealership for almost 4 months trying to get it fixed. They were not successful and at the end I felt I was getting a run-around. I was referred to Chris McRea at your Gainesville dealership. He took the car for about a week, but he got it fixed while doing an excellent job of communicating with me regarding the status of the repairs. Needless-to-say I will be switching all my service work from the Sanger to the Gainesville dealership. Kudos to Chris and the technician who worked on the car and fixed it.
John J.
VALLEY VIEW,
TX
Business Response
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