Confirmed Service Customer
Have had the same problem since I purchased the vehicle in December of 2021, I have been told multiple times that a draw test was going to be performed on the battery, but was provided a new battery in January (after 2 years of the same problem) rather than the test. Now that I���m out of bumper to bumper warranty the test was performed and a problem was found. Very thankful for the dealership finding the problem, but wondering why this wasn���t done after the 3rd or even the 4th time I brought it in after being dead in my garage. Not satisfied with the way I have been treated after purchasing a brand new vehicle and having the same issue over and over
Samantha W.
MUENSTER,
TX
Business Response
That doesn't sound like fun at all, Samantha. Sometimes it takes a bit to get a battery draw nailed down with so many electronic components. When you're in for your next service, let me know and I'll try to make your experience a little better. -David West
Was this review helpful?
Other reviews that may be helpful
Confirmed Service Customer
My experience was great - no problems or concerns what-so-ever! I had called in for an appointment and got that set up right away .... but, I brought ...
Confirmed Service Customer
Team was very professional and the took care of my recall service quickly. Thanks!
Confirmed Service Customer
Paulo was great to work with! He was friendly, kind, and answered all my questions. I even got to pick up my car earlier than expected. It was great!
