Confirmed Service Customer
Have had the same problem since I purchased the vehicle in December of 2021, I have been told multiple times that a draw test was going to be performed on the battery, but was provided a new battery in January (after 2 years of the same problem) rather than the test. Now that I’m out of bumper to bumper warranty the test was performed and a problem was found. Very thankful for the dealership finding the problem, but wondering why this wasn’t done after the 3rd or even the 4th time I brought it in after being dead in my garage. Not satisfied with the way I have been treated after purchasing a brand new vehicle and having the same issue over and over
Samantha W.
MUENSTER,
TX
Business Response
That doesn't sound like fun at all, Samantha. Sometimes it takes a bit to get a battery draw nailed down with so many electronic components. When you're in for your next service, let me know and I'll try to make your experience a little better. -David West
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