188 Reviews Found
Confirmed Sales Customer
Out of all the times in my 61 years I have purchased vehicles (which is substantial), this was the most painless and pleasant experience I have ever had. Everything I was told would happen, did happen. There were no surprises or silliness. Just informative answers and wonderful service.
Christopher P.
NORTH RICHLAND HILLS
Business Response
We enjoy hearing wonderful praises from our valued clients, Mr. Polster. Thank you for taking the time to leave such a great review for Michael and the team. -David West
Was this review helpful?
Confirmed Service Customer
The staff was great in helping and directing me on where I needed to go and what I needed to do. Teresa even helped with using my GMC points to help pay for oil change and tire rotation. I wasnļæ½ļæ½ļæ½t there long waiting for all to get done either.
Janet M.
THACKERVILLE
Business Response
Thank you for taking the time to leave such a nice review, Janet. We appreciate you and your family for the continued patronage.-David West
Was this review helpful?
Confirmed Service Customer
Service advisor answered all my questions and was very knowledgeable about my issues I was having. She gave me my options and didnļæ½ļæ½ļæ½t pressure me into services which I appreciated.
John F.
COLLINSVILLE
Business Response
That's great to hear, John. Theresa and the team really enjoy taking care of people and we all love the praise. Thank you allowing us to service all of your vehicle needs. -David West
Was this review helpful?
Confirmed Sales Customer
Everybody, I talk to made the transaction very fast and easy could not have asked for an easier time
Christopher J.
BENTON
Business Response
In and out in a flash, gotta love it. Thank you for the business, see you next time. -David West
Was this review helpful?
Business Response
We're glad everything was completed quickly and to your satisfaction! -David West
Was this review helpful?
Confirmed Sales Customer
All the folks I worked with were very friendly and pleasant.
Denzil M.
DODGE CITY
Business Response
Denzil, we are happy to hear this. We work hard to make all of our customers happy and proud to welcome you to the Polk family. -David West
Was this review helpful?
Business Response
Thanks James, Orlando does a great job for us and really enjoys doing so. See you next time. -David West
Was this review helpful?
Confirmed Sales Customer
David Wilson was great simplest process I ever had purchasing a vehicle.
Patrick C.
GUNTER
Business Response
Thank you, Patrick!! David has been with us for a very long time and really knows how to treat his customers. Welcome to the Polk family! -David West
Was this review helpful?
Confirmed Service Customer
I was really pleased.I took it in for 1 recall and they found 2 more and were able to take care of all 3 at the same trip
Leonard C.
GAINESVILLE
Business Response
Glad we could get you fixed up, Mr. Crockett. We appreciate you coming to see us. -David West
Was this review helpful?
Confirmed Sales Customer
Best place in North Texas to buy or service your vehicles.
David W.
LAKE KIOWA
Was this review helpful?
Was this review helpful?
Confirmed Service Customer
Friendly people. Got me in and out for my oil change.
Corey K.
ARGYLE
Was this review helpful?
Confirmed Service Customer
Jon was so great through the whole process! He was honest, not pushy and helpful. The team knew it was best to process the sale quick. When I came back for a repair, the service team was personable, quick, and knowledgeable.
Jessica M.
NORTHLAKE
Business Response
That's great to hear, Jessica. We will see you next time. -David West
Was this review helpful?
Confirmed Service Customer
Chris and Theresa were incredibly helpful with their follow-ups. Both of their customer service skills are right on point.
Alexander Y.
LAKE KIOWA
Business Response
We're glad Theresa and the team got you all fixed up. -David West
Was this review helpful?
Confirmed Sales Customer
Tom Self was an outstanding salesman! Everyone at the dealership was so nice and helpful! I am so happy that I chose to buy from them!
Nancy C.
MADILL
Business Response
Tom is a great guy and really enjoys his job. Please send your friends and family to see him for all their vehicle needs as well. Thanks again.-David West
Was this review helpful?
Confirmed Service Customer
I was able to walk in for an oil change. This was very convenient.
George B.
GAINESVILLE
Business Response
We aim to please, George. Thanks again for allowing us to serve. -David West
Was this review helpful?
Confirmed Sales Customer
Friendly, professional & knowledgeable service from sales to finance to the management staff. Absolutely no pressure. Pricing was reasonable with no hidden cost. We were in and out of the dealership in less then 3 hours. Was a pleasure doing business at Glenn Polk Gainesville.
James K.
DENTON
Business Response
Thank you Sir!
Was this review helpful?
Confirmed Service Customer
Everything went smooth with my warranty repairs and my wifeļæ½ļæ½ļæ½s car check up went flawlessly.
David G.
SHERMAN
Business Response
That's great sir, maybe next time we can earn that 5th star. -David West
Was this review helpful?
Business Response
Thank you for the FIVE STARS!!-David West
Was this review helpful?
Business Response
Thank you Justin