191 Reviews Found
Confirmed Service Customer
Appointment was on time and the work was done in a timely manner. Teresa handled everything in a very efficient manner and is always accommodting whenever I call or come in to the service department.
John C.
LAKE KIOWA
Business Response
That's music to mr ears, so happy Theresa and the team always take care of our great customers. Thank you for the feedback sir.-David West
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Confirmed Sales Customer
Very welcoming, help with my wants and what could be good choices..happy to the deals they work out for me and for the people at Glenn Polk
Coby M.
WHITESBORO
Business Response
Glad we could get you fixed up, Coby. We really appreciate the business sir.-David West
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Confirmed Service Customer
Quick easy experience. Kept me well informed. Just wish you offered a free car was as my past dealer did.
Randolph B.
TIOGA
Business Response
We work hard to provide the best service, maybe in the future we can build a bigger store with more wash bays. Fingers crossed. -David West
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Business Response
Thank you, Heather!! Glad we finally got you fixed up. -David West
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Confirmed Service Customer
Have had the same problem since I purchased the vehicle in December of 2021, I have been told multiple times that a draw test was going to be performed on the battery, but was provided a new battery in January (after 2 years of the same problem) rather than the test. Now that I���m out of bumper to bumper warranty the test was performed and a problem was found. Very thankful for the dealership finding the problem, but wondering why this wasn���t done after the 3rd or even the 4th time I brought it in after being dead in my garage. Not satisfied with the way I have been treated after purchasing a brand new vehicle and having the same issue over and over
Samantha W.
MUENSTER
Business Response
That doesn't sound like fun at all, Samantha. Sometimes it takes a bit to get a battery draw nailed down with so many electronic components. When you're in for your next service, let me know and I'll try to make your experience a little better. -David West
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Confirmed Sales Customer
Johnny was very professional and helpful. A pleasure to work with.
Terri P.
SPRINGER
Business Response
Thank you, Terri, Johnny's been doing this for a while and really enjoys what he does. I'm sure he'll be happy to hear from you, thanks again for the business.-David West
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Confirmed Service Customer
Team was very professional and the took care of my recall service quickly. Thanks!
Gary P.
HORNER
Business Response
It is great to hear everything was done quickly and to your satisfaction! -David West
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Confirmed Service Customer
Paulo was great to work with! He was friendly, kind, and answered all my questions. I even got to pick up my car earlier than expected. It was great!
Julie J.
VALLEY VIEW
Business Response
Glad to hear Paulo and the team were able to get home for Christmas. Thank you for allowing us to get you fixed up.-David West
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Confirmed Sales Customer
Tom was great. Found me the car I wanted and quickly took care of the financing. I was out of there quickly. Also, returned my rent car for me.
Marilyn E.
DENTON
Business Response
Quick and painless, that's how we like it!! -David West
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Business Response
Thank you, Steven, we appreciate the feedback. -David West
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Business Response
We're pleased to know we have been able to exceed your expectations and really help you out!-David West
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Business Response
Thank you for the review, sir. -David West
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Confirmed Service Customer
I had to call a couple of times to get an update on my vehicle. Also not having a loaner vehicle at time of service.
Cary L.
COLLINSVILLE
Business Response
Thank you for your feedback, and we apologize for any inconvenience caused. We're working to improve communication and availability of loaner vehicles to better serve you in the future.-David West
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Confirmed Sales Customer
Both Davis Wilson and Orlando Juarez took time, showed patience with our final purchase. I am very happy. Christi Fagerstone
Dennis F.
FORESTBURG
Business Response
Thank you for sharing your experience! We are thrilled to hear that David Wilson and Orlando provided such great service and we're glad you're happy with you purchase.-David West
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Confirmed Sales Customer
It���s was such a simple buying experience. Pretty much just came in and signed and then drove away.
Mario G.
PFLUGERVILLE
Business Response
Thank you for sharing your experience, we're glad to hear the process was so simple and seamless for you!-David West
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Business Response
Thank you for choosing Glenn Polk Chevrolet Buick GMC of Gainesville as your first choice for all your automotive needs!-David West
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Confirmed Service Customer
Always get my service with the blink of an eye..excellent job very satisfied with my gmc service
Olga P.
LITTLE ELM
Business Response
Thank you for the kind words- we're thrilled to hear you're consistently satisfied with our GMC service.-David West
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Confirmed Sales Customer
Car buying was made easy in a great atmosphere and super friendly and professional sales rep
Frank S.
FORT WORTH
Business Response
Thank you for sharing- we're glad to hear your car-buying experience was easy and enjoyable with our friendly and professional team. -David West
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Business Response
Thank you for the FIVE STARS, Renda. As always we appreciate you allowing us to serve all of your vehicle needs. -David West
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Confirmed Service Customer
they were very friendly and got me in and out very fast.
Eugene H.
MUENSTER